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We sincerely value your business and ask that you kindly respect our scheduling policies. Should you need to cancel or reschedule your service, please notify us 24 hours in advance. Any service cancelled or rescheduled with less than 24 hours’ notice is subject to a cancellation fee equal to the cost of the scheduled service.
If you arrive late to your appointment you risk the potential of a shorter float or complete cancellation of your appointment. We want all our guests to receive the best experience and get the most from their float. If we are unable to stay on schedule, everyone suffers. We want to be fair to all our guests and be considerate of their time.